BBS

Benefit breakdown and analysis.

Node types

• InvestmentObjective — high-level business objective
• Benefit — expected benefit from the investment
• BusinessChange — organisational or process change required
• Enabler — technology or capability enabler

Edge types

• requires_benefit — Benefit → InvestmentObjective
• requires_business_change — BusinessChange → Benefit
• requires_enabler — Enabler → BusinessChange
• change_requires_change — BusinessChange → BusinessChange
• enabler_requires_enabler — Enabler → Enabler

A benefit breakdown graph showing what an investment objective requires, read bottom-up: enablers make business changes possible, which deliver benefits, which satisfy the objective.

vgraph customerSatisfaction: BBS "Customer Satisfaction Initiative" {
    node obj1: InvestmentObjective "Increase Customer Satisfaction by 25%";
    node ben1: Benefit "Faster Response Times";
    node ben2: Benefit "Improved Service Quality";
    node ben3: Benefit "24/7 Support Availability";
    node chg1: BusinessChange "Automated Ticket Routing";
    node chg2: BusinessChange "Self-Service Portal";
    node chg3: BusinessChange "Staff Training Program";
    node chg4: BusinessChange "24/7 Shift Coverage";
    node enb1: Enabler "AI-Powered Ticketing System";
    node enb2: Enabler "Customer Portal Platform";
    node enb3: Enabler "Training Materials & LMS";
    node enb4: Enabler "Staffing & Scheduling System";

    edge ben1 -> obj1: requires_benefit;
    edge ben2 -> obj1: requires_benefit;
    edge ben3 -> obj1: requires_benefit;
    edge chg1 -> ben1: requires_business_change;
    edge chg2 -> ben2: requires_business_change;
    edge chg3 -> ben2: requires_business_change;
    edge chg4 -> ben3: requires_business_change;
    edge enb1 -> chg1: requires_enabler;
    edge enb2 -> chg2: requires_enabler;
    edge enb3 -> chg3: requires_enabler;
    edge enb4 -> chg4: requires_enabler;
    edge chg1 -> chg2: change_requires_change;
    edge enb1 -> enb2: enabler_requires_enabler;
}